Contact us by phone at 626 213 2203 or send us an email to process a return/exchange.
Because Konjo shoes are being crafted by hand in small-scale economic empowerment projects, each product is unique. While local church partners and project leadership have implemented quality controls, there is a slim possibility that a product may be slightly different than what you would expect (e.g sizing, coloring, availability, etc.).
Konjo Shoes are made of authentic leather. For that reason, they should not be exposed to water or other liquids. Doing so may result in discoloration. Life In Abundance will not acknowledge refunds or exchanges for shoes damaged from exposure to liquids.
In the event that the product is not what you anticipated, you may exchange any item, in its original condition, for the same item if we have it in stock. You may also return the product(s) purchased, in its original condition within 30 days of original shipment date for a full refund (not including the cost for return shipment).
Any damaged goods may be returned within 30 days of original shipment date to be refunded in full or exchanged for the same item, assuming product availability.
Life In Abundance reserves the right to reject/restrict exchanges or refunds for Konjo purchases for any reason.